One of the fascinating impacts of our now very social media environment is technology companies having to learn a whole lot about the best and worst of humanity – and, for their own and their users' sake, about how to foster the best of it. Facebook, for example, has an engineering team working with empathy researchers, and this has direct impact on young users' social experiences, wherever FB's … [Read more...] about A social media company’s social-emotional learning
social reporting
1st look at Facebook’s ‘social [abuse] reporting’
On the social Web, where content is not just communication but behavior as well, safety is a shared experience. A single user can't guarantee it, no matter how optimized his privacy settings and practices are, nor can a site – not when people can tag, copy, forward, and instantly mass-distribute photos of and info about each other. That's why education about civility, citizenship, and safety … [Read more...] about 1st look at Facebook’s ‘social [abuse] reporting’
Takeaways from the bullying-prevention summit
It's highly likely that prevention of online and offline bullying took a major leap forward in the US today, thanks to the bright spotlight a White House event trained on this issue: the Bullying Prevention Summit. But even more important than massive awareness raising is the basing of all that attention on substantive, research-based messaging. It is truly heartening to watch a President, First … [Read more...] about Takeaways from the bullying-prevention summit