The youth market researchers at Ypulse just reported that 83% of millennial parents agreed with their survey statement that "social media platforms should do more to police and prevent cyberbullying." Their concerns are certainly justified, because cyberbullying is "awful but lawful" – not generally a kind of online harm that law enforcement can address. But is it worse than the offline version … [Read more...] about A solution for ‘awful but lawful’
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New org for content moderation pros
This is a world first and great news at a time when everybody could use a bit of that: The Trust & Safety Professional Association opens its doors today. TSPA is a membership organization designed to support the content moderation community, the people all over the world who do the extremely challenging work of protecting social media users and freedom of expression at the same time. The … [Read more...] about New org for content moderation pros
Digital safety 2019: The new ‘middle layer’ of user care (Part 2)
Part 1 of this series was 2018 highlights. Now it’s time to shine light on some interesting ideas and developments that people have surfaced for a better Internet in 2019 and beyond. We’ll look at a new middle layer of user care that’s being discussed by some – and gradually being built out, little by little, worldwide. Called for by the conditions of our new media environment, it’s a new layer of … [Read more...] about Digital safety 2019: The new ‘middle layer’ of user care (Part 2)