Last week I focused on the widely reported story about the Q&A-format social site Ask.fm in a post about the whack-a-mole tendency that surfaces whenever social cruelty shows up in Web sites young people use. My position on that hasn't changed, but I do want to publish this correction about one point: In that post, I quoted a statement by a reporter at the UK-based Daily Mail that turns out to … [Read more...] about Ask.fm: Correction from UK hotline
customer service
YouTube’s new help & reporting tool
YouTube has a new "Abuse & Safety" help section with simple, straightforward advice on what to do about anything from impersonation to hateful comments to violations of the site's Community Guidelines. YouTube says it wanted to make it easier for users not only to flag abusive content of any kind, but also to deal with stuff that comes up, WebProNews reports. In its coverage of this and other … [Read more...] about YouTube’s new help & reporting tool